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Pure Software Knowledge Base
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Troubleshooting
Troubleshooting
Solutions to common problems.
Cannot connect to database after upgrading to MySQL 4.1
MySQL 4.1 and greater now use an password hashing algorithm that is...
How do I attach large files to articles?
There are a number of variables in PHP and your web server that limit...
How do I get rid of the "pt_sid=" at the end of every link?
The "pt_sid=xxxxxxxxxxxxxxxxxxxxxxxx" at the end of every link...
How do I get the WYSIWYG article editor to work on Mac OSX?
The WYSIWYG article editor will not work with Internet Explorer on Mac....
Why can't I log in to the control panel with my username and password?
If you are suddenly unable to log into the control panel with your...
Why do I get "404 File Not Found" errors on every article and category?
If you are receiving "404 file not found" errors with search...
Why do I get a blank page when trying to use the RSS script?
The RSS script generates an XML represenation of your articles - not...
Why does search not return any results?
The search function uses MySQL's full-text search feature. It is...
Why does the article creation date show up as tomorrow?
If you article posting dates are showing up as a later date than your...
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